Applications

Preview: AI powered live chat agents using the Rhea Generative Framework + Embeddable client

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We are proud to announce our AI powered live chat agents. Using the Rhea Generative Framework with our Rhea Embeddable module, you can embed AI powered live chat services directly on your website.

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Beyond Customer Support: Discover the Potential of Rhea’s Enquiry Handling Use Cases

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Rhea has a wide variety of applications and understanding the many use cases can be a challenge. We have prepared a selection of examples and use cases that highlight how Rhea’s functionality could be utilised; keep in mind that the scenarios themselves are conceptual.

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Rhea Embeddable – Live Chat Services

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Engage with your customers more effectively

Take your customer service to the next level by utilising AI powered live chat agents with the Rhea Embeddable Client. Rhea can used to provide professional and tailored live chat functionality; with support to be trained on your content and workflow. Rhea can fulfil a range of scenarios from: enquiry handling, lead generation, real-time assistance and customer support.

Whether providing support or trying to capture enquiries, Rhea can be adapted to meet the needs of your clients at times that suite them with availability 24/7 AI powered agents never tire.

With the Rhea embeddable client, businesses can offer seamless live chat functionality, providing instant support and personalised interactions to their customers. Enhance customer engagement, improve satisfaction levels, and build strong relationships through AI-driven conversations.

Create your own AI assistants trained on your data

Build Persona’s, fine-tune responses and test chat interaction

The Rhea Embeddable client is used by your site visitors to interact with your integrations. To build, chat with and fine-tune your models and/or persona’s you use the Rhea Generative Framework and it’s optional assistant application the Rhea Generative Client.

Deploy fine-tuned models, persona’s and function handling with the embeddable client

Rhea’s output can be constrained to meet your requirements; whether you need a support agent that can guide users through various process, or additions to your onboarding processes such as AI powered enquiry handling.

Rhea Embeddable – Live chat functionality

Powerful Features at Your Fingertips

The Rhea Generative Client offers a range of powerful features to enhance your AI interactions:

Legal demonstration (scams)
Live chat upselling
Live chat upselling + rejection
Legal demonstration (HDR)

Live Chat demonstrations

All the example shown attempt to collect 4 minimum required details before creating and submitting an enquiry.

  • More advanced use cases allow Rhea to utilise your own systems/data to answer questions or perform actions.
    • Train Rhea to capture new leads and politely reject everything else.
    • Constrain her knowledge to particular subjects or fields.
    • Gather information for a range of use cases such as lead capture.
  • Confirm with the user that they want to open an enquiry.
  • Map URL’s to distinct persona’s and/or fine-tuned models
  • White label support; fully bespoke the Rhea embeddable client with your brand.
Live chat capable agents powered by AI and fine-tuned by you.

Enquiry handling and live chat support

Rhea’s live chat functionality along side enquiry handling services can feed data directly in to supported systems; by consuming RestAPI services, Rhea can gather required information that you define and process that data by submitting it directly to your systems.

Out-of-the-box support for the following integrations

  • Luna WMS (Rest API)
  • WordPress (Rest API)
  • Webhooks (Mattermost/Microsoft Teams)
  • SFTP transfers as JSON or XML
  • Email – emails the captured data in both plain text and with a JSON attachment.
  • Support for training on custom Rest API endpoints

Integrate with and expand on functionality

Rhea can be expanded and trained to integrate with your systems;

The Rhea Embeddable component is used in conjunction with the Rhea Generative Framework serving as the embeddable web-app; it enables a rich chat like experience for interacting with the Rhea Generative Framework. Designed to be used in a wide range of applications from; enquiries to lead capture, and other more complex tasks.

Designed to work for you, with your systems and your data

Rhea’s focus has been on extendibility and support to customise and tailor deployments to client needs.

The foundations of Rhea support backends such as: Microsoft Azure AI, OpenAI, Hugging Face, custom backends

These can be used individually or in combinations subject to your deployments

Rhea’s magic sauce sits atop the backend and drives the generation for message responses; constraining, sorting, evaluating and responding.

Customisable embeddable client

With many options you can customise deployments of the Rhea embeddable client, featuring options (as found in the Rhea Embeddable WordPress plugin):

  • URL       
  • Authentication Token    
  • Cryptographic Hash Secret          
  • Additional CSS  
  • Title      
  • Sub-title              
  • Call to action text           
  • Allow chat contents to be exported/saved as a text file. 
  • Enable the new chat button, clear the current chat contents and reloads.             
  • Limit the length of messages sent, anything passed the length is truncated and replaced with: …             
  • Limit the length of message responses, anything passed the length is truncated and replaced with: …             
  • The embeddable client uses local assets from the plugin; disabling this requires additional CSP and CORS configuration. 

Custom Chat UI Theme for your Brand

The Rhea Embeddable Client includes support for tailoring the theme to your brand.

Rhea Embeddable – AI powered agents and live chat

24/7 lead and enquiry capturing

With support to handle QA style questions and information gathering Rhea can serve as a 24/7 enquiry/support/lead generation assistant.

Train on your data and formulate responses tailored to your customers.

Rhea Embeddable news and updates

    Disclaimer & Notices

    Important: This service and it’s associated application is intended for use with Rhea Generative Framework (RGF), the Rhea project is comprised of several modules you can read more about them on the Rhea Generative Suite page.

    The demonstration of the Rhea Embeddable client available on our site has various constraints imposed to prevent abuse:

    • It is intended as a demonstration only and as such Rhea has been constrained to find out what the matter is and then try to convert that in to an enquiry.
      • If you interested in other more specific demonstrations consider getting in touch with a description of your use case.
    • Messages sent to and responses from Rhea have a character limits.
      • There are limits on messages sent and responses received under the hood.
      • And hard limits that will results in truncated output with: …
    • You are subject to rate limits and hourly limits.
    • By using this the demo client you acknowledge the above and agree to play nice.
    • All demo output from the preview client is logged.
      • Logged data is stored no longer than 30 days.
    • Please do not share personal information through this preview of Rhea it is intended for public preview/demonstration purposes only.

    Terms & Privacy Policy

    Your use of the service and/or application: Rhea Generative Framework and it’s components from Oddineers Ltd. is subject to the following: Terms & Conditions and Privacy Policy.

    Rhea Generative Framework

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    Rhea Generative Framework services and integrations

    Rhea Generative Client

    Internal business operations

    Powerful Features for Rhea Generative Client

    By integrating the Rhea Generative client, businesses can unlock enhanced capabilities, including fine-tuned models and persona additions. These features allow businesses to tailor AI responses to match their specific requirements and further control AI-generated responses.

    The Rhea Generative Client offers a range of powerful features that enhance AI offerings and interactions. These features include:

    • Chat-like interactions: Engage in natural, conversation-like interactions with AI systems, making it intuitive and user-friendly.
    • Code formatting: Easily include code blocks in messages without syntax highlighting, enabling seamless collaboration and sharing of code snippets.
    • Code copy to clipboard: Effortlessly copy code snippets generated by AI to the clipboard, streamlining workflow.
    • Persona creation and activation: Create and manage personas to define constraints for AI output, customising and fine-tuning generated responses according to specific needs.
    • Persona library: Access a rich library of predefined personas, making it convenient to select and apply constraints aligned with desired output.
    • Authentication configuration: Easily configure authentication URLs and tokens for secure and authorised access to AI services.
    • Theme support: Personalise workspace with a variety of themes to suit preferences and create a visually appealing environment.
    • Content editor with completions: Enjoy a comprehensive content editor with auto-completion capabilities, enhancing productivity and enabling effortless creation of AI-driven content.
    • Live Chat Functionality for Productivity Enhancement

    The Rhea Generative Client can be utilised by employees to enhance productivity. By serving responses trained on their own datasets or utilising the Persona capabilities and model fine-tuning, businesses can generate responses adapted to their requirements. This functionality is particularly useful for front-of-office/front-of-house services, such as customer-facing live chat.

    Rhea Generative Client

    PWA Variant

    Rhea Embeddable

    External business operations

    Live Chat services with the Rhea Embeddable Client: Empowering Businesses with AI Capabilities

    The Rhea Embeddable Client offers live chat functionality, enabling businesses to engage with customers in real-time. Powered by AI, businesses can provide instant support and personalised interactions, enhancing customer engagement, improving satisfaction levels, and building strong relationships through AI-driven conversations.

    Customisable Chat Interface for Natural Interactions

    With its user-friendly messaging-like interface, the Rhea Embeddable Client enables businesses to engage in natural, conversation-like interactions with AI systems. Whether your chosen backend is OpenAI, Azure OpenAI, or HuggingFace LLMs, businesses can unlock the full potential of AI capabilities and receive intuitive and user-friendly responses.

    Train, constrain and gather

    Rhea supports the ability to ground her responses to only information you provide no deviations.

    • Train Rhea to capture new leads and politely reject everything else.
    • Constrain her knowledge to particular subjects or fields.
    • Gather information for a range of use cases such as lead capture.

    Rhea features and capabilities

    Persona’s Module

    Personas can be used with the AI integration to shape and contain responses to specific subject areas. This module allows you to use several predefined persona’s or to create your own persona’s.

    Persona’s can be installed on a user or global context:

    1. User context means that the persona will be applied to that user’s response only.
    2. Global context means that the persona will be applied to all users’ responses across the entire system.

    Persona’s enables Rhea’s responses to be restricted to certain topics; limit responses and ensure certain personality traits. She can be trained to sign post users to particular types of content. If you have the right access she can query private data

    Includes a Chromium Extension that can integrate with the Rhea RestAPI to allow you to save, edit and retrieve persona’s directly from the browser.

    The Chrome extension enables secure communication to Rhea without needing to be logged in to Luna.

    Rhea’s Rest API

    The Rhea Generative Framework offers a comprehensive Rest API that includes the following capabilities:

    • Completions: Generate high-quality content based on user input and the AI model’s training data.
    • Chat: Facilitate natural, conversation-like interactions with AI systems for a seamless user experience. Converse and interact with Rhea over many topics or utilise personas to create focused “assistants” in particular subject areas.
    • Document Generation and enhancement: dedicated endpoints for document generation and enhancements. By supply document template data and client questionnaire data in specific formats Rhea can extrapolate and populate templates for review.
    • Persona Controls: Create and manage personas to customise and fine-tune AI-generated responses, aligning with specific requirements.
    • Instructive: Harass persona’s to generate content based on persona constraints, user input and the AI model’s training data.

    Rhea Generative Framework enables rich and consistent framework for building with AI services such as OpenAI, Claude, Azure OpenAI, HuggingFace self-hosted LLMs and more. Enabling businesses to harness AI LLM (large language models) for their needs.

    Rhea provides tools and functionality to shape and constrain generated output to specific business functionality or needs.

    Businesses desiring or requiring more private options can use the Rhea Generative Framework to host their own models with compatibility for Rest API following OpenAI’s API schema suitable as a drop in replacement.

    Disclaimer & Notices

    Please note that our API explorer and PWA client are both publicly accessible but consumption of the services requires authentication; access requires an invitation or interested parties can request access at present we are not providing a public signup method.

    Terms & Privacy Policy