Jorm Form Automation – Privacy Policy

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Last updated: 24/05/2025 Thank you for using Jorm Form Automation built by Oddineers Ltd. (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal…

Last updated: 24/05/2025

Thank you for using Jorm Form Automation built by Oddineers Ltd. (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

When you use our Chrome extension (“Service”), we collect certain information to provide, maintain, and improve the Service:

The application uses third party services that may collect information used to identify you; details can be found below.

  • Subscription Information: To manage your subscription, we collect subscription status, plan details, and account identifiers.
  • Usage Data: We may collect information about how you use the extension, such as feature usage and performance data.
  • Device and Log Information: We collect technical data such as browser type, operating system, IP address, and logs.

How We Use Your Information

We use your information to:

  • Monitor and analyse usage to ensure security and performance.
  • Provide and manage your subscription and access to the Service.
  • Communicate with you regarding your account and subscription.
  • Improve and develop new features.

Subscription and Payment Processing

Our Service requires a subscription for access. To manage these subscriptions and process payments, we use Stripe, a trusted third-party payment processor. We do not collect or store your payment information directly; all payment processing is securely handled by Stripe according to their Privacy Policy.

When you subscribe, we collect and store information related to your subscription status (such as plan type and renewal dates) to provide and manage your access to the Service. This subscription data helps us ensure that only paying users can use the extension and allows us to improve our offerings.

We use the email you signed up with to generate an account for the Jorm Client Portal and email these details to you.

Please note that your billing information and payment details are securely processed and stored solely by Stripe. We recommend reviewing Stripe’s privacy practices to understand how your payment data is protected.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Legal Requests: If required by law or to protect our rights.
  • Service Providers: Trusted companies that perform services on our behalf, such as Stripe for payment processing.

Cookies and Tracking Technologies

We do not use cookies or tracking technologies.

Data Retention

We retain your personal data only as long as necessary to provide the Service and fulfil legal obligations. Subscription data is retained for the duration of your subscription and as needed afterwards for accounting and legal purposes.

We do collect any other data.

Security

We take the security of your information seriously and employ industry-standard measures to protect it, including:

  • All data transmissions between your device and our servers are encrypted using secure HTTPS connections.
  • Sensitive information such as tokens or passwords are securely hashed and salted before storage.
  • Regular security assessments and updates are performed to safeguard our infrastructure.

While we endeavour to protect your data, please be aware that no method of electronic transmission or storage is 100% secure.

Children’s Privacy

This service is intended for users aged 16 and over, including individuals, businesses, and professionals. We do not knowingly collect personal information from anyone under the age of 16. If we become aware that we have inadvertently collected personal data from a person under 16, we will promptly delete that information.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights or for any questions about your data, please contact us at info.apps@oddineers.co.uk.

Data Storage and International Transfers

Any information you provide to us will either be emailed directly to us or may be stored on a secure server located near Dublin within the Republic of Ireland. We use a trusted third party website and hosting provider (AWS) to facilitate the running and management of this website. AWS meet high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that AWS process, is kept secure and only processed in the manner we instruct them to. AWS cannot access, provide, rectify or delete any data that they store on our behalf without permission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and, if appropriate, via email.

Contacting Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info.apps@oddineers.co.uk.

Lift off: Our new AI powered live chat services are now available

Rhea Embeddable Client
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Following the preview of Rhea’s Embeddable client last week. We are pleased to announce our AI powered live chat agents are now ready to work for you.

Following the preview of Rhea’s Embeddable client last week. We are pleased to announce our AI powered live chat agents are now ready to work for you.

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Preview: AI powered live chat agents using the Rhea Generative Framework + Embeddable client

Rhea Embeddable Client
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We are proud to announce our AI powered live chat agents. Using the Rhea Generative Framework with our Rhea Embeddable module, you can embed AI powered live chat services directly on your website.

We are proud to announce our AI powered live chat agents. Using the Rhea Generative Framework with our Rhea Embeddable module, you can embed AI powered live chat services directly on your website.

Continue reading

Rhea Embeddable – Live Chat Services

Rhea Embeddable Client
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Engage with your customers more effectively Take your customer service to the next level by utilising AI powered live chat agents with the Rhea Embeddable Client. Rhea can used to provide professional and tailored live chat functionality; with support to be trained on your content and workflow. Rhea can fulfil a range of scenarios from:…

Engage with your customers more effectively

Take your customer service to the next level by utilising AI powered live chat agents with the Rhea Embeddable Client. Rhea can used to provide professional and tailored live chat functionality; with support to be trained on your content and workflow. Rhea can fulfil a range of scenarios from: enquiry handling, lead generation, real-time assistance and customer support.

Whether providing support or trying to capture enquiries, Rhea can be adapted to meet the needs of your clients at times that suite them with availability 24/7 AI powered agents never tire.

With the Rhea embeddable client, businesses can offer seamless live chat functionality, providing instant support and personalised interactions to their customers. Enhance customer engagement, improve satisfaction levels, and build strong relationships through AI-driven conversations.

Create your own AI assistants trained on your data

Build Persona’s, fine-tune responses and test chat interaction

The Rhea Embeddable client is used by your site visitors to interact with your integrations. To build, chat with and fine-tune your models and/or persona’s you use the Rhea Generative Framework and it’s optional assistant application the Rhea Generative Client.

Deploy fine-tuned models, persona’s and function handling with the embeddable client

Rhea’s output can be constrained to meet your requirements; whether you need a support agent that can guide users through various process, or additions to your onboarding processes such as AI powered enquiry handling.

Rhea Embeddable – Live chat functionality

Enquiry handling and live chat support

Rhea’s live chat functionality along side enquiry handling services can feed data directly in to supported systems; by consuming RestAPI services, Rhea can gather required information that you define and process that data by submitting it directly to your systems.

Out-of-the-box support for the following integrations

  • Luna WMS (Rest API)
  • WordPress (Rest API)
  • Webhooks (Mattermost/Microsoft Teams)
  • SFTP transfers as JSON or XML
  • Email – emails the captured data in both plain text and with a JSON attachment.
  • Support for training on custom Rest API endpoints

Integrate with and expand on functionality

Rhea can be expanded and trained to integrate with your systems;

The Rhea Embeddable component is used in conjunction with the Rhea Generative Framework serving as the embeddable web-app; it enables a rich chat like experience for interacting with the Rhea Generative Framework. Designed to be used in a wide range of applications from; enquiries to lead capture, and other more complex tasks.

Designed to work for you, with your systems and your data

Rhea’s focus has been on extendibility and support to customise and tailor deployments to client needs.

The foundations of Rhea support backends such as: Microsoft Azure AI, OpenAI, Hugging Face, custom backends

These can be used individually or in combinations subject to your deployments

Rhea’s magic sauce sits atop the backend and drives the generation for message responses; constraining, sorting, evaluating and responding.

Customisable embeddable client

With many options you can customise deployments of the Rhea embeddable client, featuring options (as found in the Rhea Embeddable WordPress plugin):

  • URL       
  • Authentication Token    
  • Cryptographic Hash Secret          
  • Additional CSS  
  • Title      
  • Sub-title              
  • Call to action text           
  • Allow chat contents to be exported/saved as a text file. 
  • Enable the new chat button, clear the current chat contents and reloads.             
  • Limit the length of messages sent, anything passed the length is truncated and replaced with: …             
  • Limit the length of message responses, anything passed the length is truncated and replaced with: …             
  • The embeddable client uses local assets from the plugin; disabling this requires additional CSP and CORS configuration. 

Custom Chat UI Theme for your Brand

The Rhea Embeddable Client includes support for tailoring the theme to your brand.

Rhea Embeddable – AI powered agents and live chat

Rhea Embeddable news and updates

Disclaimer & Notices

Important: This service and it’s associated application is intended for use with Rhea Generative Framework (RGF), the Rhea project is comprised of several modules you can read more about them on the Rhea Generative Suite page.

The demonstration of the Rhea Embeddable client available on our site has various constraints imposed to prevent abuse:

  • It is intended as a demonstration only and as such Rhea has been constrained to find out what the matter is and then try to convert that in to an enquiry.
    • If you interested in other more specific demonstrations consider getting in touch with a description of your use case.
  • Messages sent to and responses from Rhea have a character limits.
    • There are limits on messages sent and responses received under the hood.
    • And hard limits that will results in truncated output with: …
  • You are subject to rate limits and hourly limits.
  • By using this the demo client you acknowledge the above and agree to play nice.
  • All demo output from the preview client is logged.
    • Logged data is stored no longer than 30 days.
  • Please do not share personal information through this preview of Rhea it is intended for public preview/demonstration purposes only.

Terms & Privacy Policy

Your use of the service and/or application: Rhea Generative Framework and it’s components from Oddineers Ltd. is subject to the following: Terms & Conditions and Privacy Policy.

Rhea Generative Framework

Rhea Embeddable Client
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Rhea features and capabilities Persona’s Module Personas can be used with the AI integration to shape and contain responses to specific subject areas. This module allows you to use several predefined persona’s or to create your own persona’s. Persona’s can be installed on a user or global context: Persona’s enables Rhea’s responses to be restricted…

Rhea Generative Framework services and integrations

Rhea features and capabilities

Persona’s Module

Personas can be used with the AI integration to shape and contain responses to specific subject areas. This module allows you to use several predefined persona’s or to create your own persona’s.

Persona’s can be installed on a user or global context:

  1. User context means that the persona will be applied to that user’s response only.
  2. Global context means that the persona will be applied to all users’ responses across the entire system.

Persona’s enables Rhea’s responses to be restricted to certain topics; limit responses and ensure certain personality traits. She can be trained to sign post users to particular types of content. If you have the right access she can query private data

Includes a Chromium Extension that can integrate with the Rhea RestAPI to allow you to save, edit and retrieve persona’s directly from the browser.

The Chrome extension enables secure communication to Rhea without needing to be logged in to Luna.

Rhea’s Rest API

The Rhea Generative Framework offers a comprehensive Rest API that includes the following capabilities:

  • Completions: Generate high-quality content based on user input and the AI model’s training data.
  • Chat: Facilitate natural, conversation-like interactions with AI systems for a seamless user experience. Converse and interact with Rhea over many topics or utilise personas to create focused “assistants” in particular subject areas.
  • Document Generation and enhancement: dedicated endpoints for document generation and enhancements. By supply document template data and client questionnaire data in specific formats Rhea can extrapolate and populate templates for review.
  • Persona Controls: Create and manage personas to customise and fine-tune AI-generated responses, aligning with specific requirements.
  • Instructive: Harass persona’s to generate content based on persona constraints, user input and the AI model’s training data.

Rhea Generative Framework enables rich and consistent framework for building with AI services such as OpenAI, Azure OpenAI, HuggingFace, self-hosted LLMs and more. Enabling businesses to harass AI LLM (large language models) for their needs.

Rhea provides tools and functionality to shape and constrain generated output to specific business functionality or needs.

Businesses desiring or requiring more private options can use the Rhea Generative Framework to host their own models with compatibility for Rest API following OpenAI’s API schema suitable as a drop in replacement.

Disclaimer & Notices

Please note that our API explorer and PWA client are both publicly accessible but consumption of the services requires authentication; access requires an invitation or interested parties can request access at present we are not providing a public signup method.

Terms & Privacy Policy

Rhea Generative Client – Progressive Web App

Rhea Embeddable Client
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Unlock more potential from AI The Rhea Generative Client is a web-app available and designed to empower businesses by providing a user-friendly Chat UI and foundations to build your own AI powered integrations. Built to support seamless integration in to the Rhea Generative Framework whilst also being extendable for customisation. The client application enables a…

Unlock more potential from AI

The Rhea Generative Client is a web-app available and designed to empower businesses by providing a user-friendly Chat UI and foundations to build your own AI powered integrations. Built to support seamless integration in to the Rhea Generative Framework whilst also being extendable for customisation.

The client application enables a rich chat like experience for interacting with the Rhea Generative Framework or other compatible services*. It simplifies B2B clients’ access and interaction with AI systems, facilitating the development of robust and versatile integrations.

A simple chat-like interface

With its user-friendly messaging-like interface, the Rhea Generative Client makes it easy to send and receive messages to and from authenticated endpoints. Seamlessly communicate with AI systems such as: OpenAI, Claude, Azure OpenAI, and models from Hugging face.

Seamless Interaction with Rhea Generative Framework

The Rhea Generative Client is a powerful client application designed to enhance your interactions with the Rhea Generative Framework and other compatible services. Whether you’re a business or an individual, this intuitive tool opens up a world of possibilities for leveraging AI capabilities in your projects.

Custom Chat UI Theme

The Rhea Generative Client includes 3 built-in themes; these are built using our simple and extendable theming framework to enable you to build bespoke theme with your distinct branding.

Note: custom branded themes are currently only available for the Rhea Embeddable – Live chat service; plans to allow custom theming/testing within the Rhea Generative Client are already in the works.

Rhea Generative Framework services and integrations

Live Chat Functionality

The Rhea Generative Client can be used by your employee to enhance productivity. Dependant upon your deployments options you could serve responses trained on your own datasets. Or utilise our Persona capabilities and model fine-tuning to generate responses adapted to your requirements.

Front of office/front of house services

Rhea can be used for customer facing services like live chat. Build, train and fine-tine your own persona’s with the Rhea Generative Framework and accompanying Client then deploy the bot to your website with the Rhea Embeddable client all tailored to your purposes and to meet your strict quality requirements.

Enhanced Capabilities

By integrating the Rhea embeddable client, businesses can unlock enhanced capabilities, including:

  • Fine-tuned Models:
    Tailor AI responses to match your specific requirements. Fine-tune models to provide customised and contextually relevant outputs.
  • Persona Additions:
    Further control the AI-generated responses by adding additional personas. Fine-tune the AI system to align with your brand voice and style.

Engage with your customers more effectively

Take your customer service to the next level utilise live chat with the Rhea Embeddable Client, built on the foundation of the Rhea Generative Client. Offering live chat functionality, businesses can provide real-time assistance and support to their customers, powered by AI.

With the Rhea embeddable client, businesses can offer seamless live chat functionality, providing instant support and personalised interactions to their customers. Enhance customer engagement, improve satisfaction levels, and build strong relationships through AI-driven conversations.

Additionally we intend to allow the Rhea Generative Client to be used with your own services; we will release documentation to support this closer to the time.

The Rhea Generative Framework enables rich integration in to AI service such as OpenAI, Azure OpenAI and other open-source models enabling businesses to harness AI LLM (large language models) for their needs.

Rhea Generative Client news and updates

Disclaimer & Notices

Important: This application is intended for use with Rhea Generative Framework (RGF), the Rhea project is comprised of several modules you can read more about them on the Rhea Generative Suite page.

*Note: by compatible services we are referring to the ability for an third party to build a backend that is compatible with the Rhea Generative Client’s Chat functionality. We will be providing documentation on how to support this soon.

Terms & Privacy Policy

Rhea Generative Client – Privacy Policy

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Last updated: 24/05/2025 Privacy Policy Oddineers Ltd. built the Rhea Generative Client available for Android and Chrome as an extension is provided at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to…

Last updated: 24/05/2025

Privacy Policy

Oddineers Ltd. built the Rhea Generative Client available for Android and Chrome as an extension is provided at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Rhea Client for Chrome unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to None.. The information that we request will be retained by us and used as described in this privacy policy.

The application does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Android application

Chrome Extension and Web Variants

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilising our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analysing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

This application may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info.apps@oddineers.co.uk.

AI Development & Integration Services for Business

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Experience the power of AI software solutions tailored to your business needs. At Oddineers, we specialise in developing custom AI solutions that drive innovation, streamline operations, and simplify the customer experience. Empower your business to harness the remarkable capabilities of AI through: Our AI software development services encompass a wide range of capabilities, designed to…

Experience the power of AI software solutions tailored to your business needs. At Oddineers, we specialise in developing custom AI solutions that drive innovation, streamline operations, and simplify the customer experience.

Empower your business to harness the remarkable capabilities of AI through:

  • enquiry support such as handling, guided questions, and responses.
  • content creation, review, or optimisation.
  • Interactive and bespoke chatbots that you can use on your website and integrate into your knowledge base system.
  • private data querying: form answers that use data from your own infrastructure.

Our AI software development services encompass a wide range of capabilities, designed to meet the unique requirements of each client:

  1. Custom AI Applications
    • We develop AI-powered applications that leverage machine learning, natural language processing, computer vision, and other cutting-edge AI technologies. These applications can automate tasks, provide personalised recommendations, and optimise processes, enabling you to unlock new levels of efficiency and productivity.
  2. Data Science and Analytics
    • Under our guidance we can help you unlock the value of your data through advanced analytics and predictive modelling. We apply state-of-the-art techniques to extract actionable insights, identify trends, and make informed decisions based on data-driven intelligence.
  3. AI Integration and Deployment
    • We specialise in seamlessly integrating AI solutions into your existing infrastructure. Whether it is integrating AI capabilities into your existing software systems or developing AI modules that can be integrated with other applications, we ensure a smooth and efficient integration process.
  4. AI Consultation and Strategy
    • We provide consultation and guidance on AI strategies, helping you identify the most effective ways to leverage AI for your business. We assess your unique needs, evaluate available technologies, and develop a roadmap for successful AI implementation.

With our AI software development expertise, we can help you can stay ahead of the curve and embrace the transformative potential of AI. Whether you are looking to automate processes, enhance customer engagement, or gain data-driven insights, our custom AI solutions are built to meet your business objectives.

Learn more about our Rhea Generative Framework

Our commitment extends beyond just providing a solution
we’re your partner in enhancing productivity and refining the customer journey.

Steven Brown, Software Engineer & Director

Partner with us and unlock the power of AI software development for your business. Contact us today to discuss your AI software development needs and embark on a journey of technological innovation together.